7.0 - Ignite crashes when trying to "Junk" or "No Reply" a large number of emails at once
Article ID: 52071 - Last Review: November 28, 2013
PROBLEM
When trying to Junk or No Reply more than 5 emails at a time, Ignite crashes.
CAUSE
This is caused by a known error in the .NET framework, where process can be crashed if the http client timeout is set too short.
RESOLUTION
You can resolve this issue by ensuring that your client computers have the latest .NET updates. This particular issue will be fixed by one of the following:
APPLIES TO
7.0 Ignite
Keywords: mcc ignite crash junk no reply email