IQ HotFix KB97599 - IQ Compatibility fixes

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IQ HotFix KB97599 - IQ Compatibility fixes


Article ID: 52111 - Last Review: February 11, 2014

PROBLEM

This Hotfix addresses three issues with IQ 5.8.0.9 running alongside MiCC 7.0:

  • Changes to callflow not saving on the first try.
  • IQ delays on call answer and transfer.
  • Custom screenpops not working; new media servers do not send --w records.


RESOLUTION

This hotfix is to be applied onto IQ 5.8.0.9.

1. Download the attached KB97599.ZIP to the IQ server.
2. Unzip the KB97599.ZIP to a known location.
3. Run the  IQPatch.bat file.

NOTE: Installing this update will stop and restart all the IQ services.  In order to avoid service interruption we recommend applying the update after hours or during a scheduled maintenance window.


APPLIES TO

IQ 5.8.0.9 

Keywords: IQ compatibility fixes screenpop call delay delays callflow change changes



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Attachments


KB97599.zip KB97599.zip (57.59 MB, 394 views)

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Details
Last Modified:Tuesday, February 11, 2014
Last Modified By: andrew_montpetit
Type: HOTFIX
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