HotFix - KB175546 - IQ DNIS Group Performance by DNIS report not...

Expand / Collapse

HotFix - KB175546 - IQ DNIS Group Performance by DNIS report not pegging all calls correctly

Article ID: 52129 - Last Review: April 22, 2014


When comparing the IQ DNIS Group Performance by DNIS report to the raw SMDR data, we found that under some circumstances, calls transferred from one DNIS to another would only peg to one DNIS, not both. 


This hotfix is to be applied onto CCM version

1. Download the attached KB175546.EXE file to the Enterprise Server.
2. Double-click the KB175546.EXE file and follow the on-screen prompts.

NOTE: Installing this update will restart the prairieFyre services.  In order to avoid service interruption, we recommend installing the hotfix outside of business hours, or during a scheduled maintenance window. 


Keywords: 175546 KB175546 iq dnis group performance peg count

Rate this Article:


KB175546.exe KB175546.exe (14.95 MB, 836 views)

Add Your Comments

Name: *
Email Address:
Web Address:
Verification Code:

Last Modified:Tuesday, April 22, 2014
Last Modified By: andrew_montpetit
Article not rated yet.
Article has been viewed 9,911 times.