HotFix KB176913 - Replies to queued emails sent in via webform...

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HotFix KB176913 - Replies to queued emails sent in via webform not sending properly


Article ID: 52136 - Last Review: April 25, 2014

PROBLEM

Emails being sent into queue via a webform are received by an agent, and replied to in Ignite, but the reply message is not sent out.  In Ignite there is no indication that there was an error. 



RESOLUTION

This hotfix is to be applied onto Version 7.0.0.2 (7.0 Patch Release 2). 

1. Download the attached KB176913.EXE file to the Enterprise Server.
2. Double-click the KB176913.EXE file and follow the on-screen prompts.

NOTE: Installing this update will restart the prairieFyre services.  In order to avoid service interruption, we recommend installing the hotfix after hours or during a scheduled maintenance window.



APPLIES TO

7.0.0.2 

Keywords: 176913 KB176913 mcc ignite email webform web form web-form reply



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Attachments


KB176913.exe KB176913.exe (17.21 MB, 441 views)

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Details
Last Modified:Friday, April 25, 2014
Last Modified By: andrew_montpetit
Type: HOTFIX
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