HotFix KB176574 - Call Accounting reports show outbound phone...

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HotFix KB176574 - Call Accounting reports show outbound phone numbers being truncated.


Article ID: 52142 - Last Review: May 12, 2014

PROBLEM

Call Accounting Trace reports truncating phone numbers over 10 digits. 



SYMPTOMS

  • Truncated phone numbers (11 digit numbers being truncated to last 7)
  • Using a 5000 media server.


RESOLUTION

This hotfix is to be applied onto Version 6.0.3.0.

1. Download the attached KB176574.EXE file to the Enterprise Server
2. Double-click the KB176574.EXE file and follow the on-screen prompts.

NOTE: Installing this hotfix will restart the prairieFyre services.  In order to void service interruption we recommend applying this patch after hours or during a scheduled maintenance window.



APPLIES TO

6.0.3.0 

Keywords: 176574 KB176574 call accounting trace CA outbound phone number truncated incorrect



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Attachments


KB176574.exe KB176574.exe (21.62 MB, 630 views)

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Details
Last Modified:Monday, May 12, 2014
Last Modified By: andrew_montpetit
Type: HOTFIX
Rated 1 star based on 1 vote
Article has been viewed 7,089 times.
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