Salesforce - configuration changes not taking effect immediately

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Salesforce - configuration changes not taking effect immediately

Article ID: 52146 - Last Review: May 14, 2014


After making a configuration change in Salesforce (either Call Center settings, or Softphone Layout), those changes do not immediately take effect. 


Salesforce may continue to behave as if the settings have not been changed even after the salesforce connector is exited and restarted. 


The previous settings may be cached by your web browser. 


If you encounter this issue, we recommend doing the following:
1. Close the salesforce connector
2. Log out of the website
3. Clear your browser's cache.
4. Re-launch the salesforce connector
5. Log back into


salesforce, all versions 

Keywords: sfdc salesforce configuration change configure settings

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Last Modified:Wednesday, May 14, 2014
Last Modified By: andrew_montpetit
Type: FIX
Rated 1 star based on 1 vote
Article has been viewed 8,927 times.