7.1 - Reports by Edition Matrix

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7.1 - Reports by Edition Matrix

Article ID: 52198 - Last Review: September 25, 2014


With Version we have four different licensing editions of the MiContact Center software to choose from.

  • Enterprise Edition
  • Business Edition
  • Workgroup Edition
  • Business Reporter

Depending on which edition you choose, the choice of reports available to you will be different.  Please see the attached spreadsheet for a list of reports available in Version, and which editions of the software each is available with. 

NOTE:  Intelligent Queue reports are available for historical data only.  As of Version the MiCC server will no longer interface with, or collect new data from an IQ server.



Keywords: reports edition business enterprise workgroup reporter matrix

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ReportsByEdition.xlsx ReportsByEdition.xlsx (15.19 KB, 1,392 views)

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Last Modified:Thursday, September 25, 2014
Last Modified By: AndrewM
Type: INFO
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