SalesForce - The Answer button does not display when receiving a...

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SalesForce - The Answer button does not display when receiving a call


Article ID: 52216 - Last Review: November 10, 2014

PROBLEM

Intermittently, the Answer button does not display in the SalesForce Connector when receiving a call. 



RESOLUTION

Ensure that you are running Internet Explorer in Compatibility Mode.  If you are using IE 11, then you must add *.salesforce.com to the Compatibility Mode list. 



APPLIES TO

SalesForce 

Keywords: answer button missing display compatibility mode



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Details
Last Modified:Monday, November 10, 2014
Last Modified By: AndrewM
Type: FIX
Rated 1 star based on 1 vote
Article has been viewed 5,669 times.
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