MCC Upgrade from 6.X to 7.X - Queue priorities are all reset to 1...

Expand / Collapse
 

MCC Upgrade from 6.X to 7.X - Queue priorities are all reset to 1


Article ID: 52225 - Last Review: November 11, 2014

PROBLEM

In a Multimedia environment, when the MCC queues are migrated from the 6.X format to the 7.X format during the upgrade, all MCC queues will have their priority set to 1. 



RESOLUTION

After completing the upgrade, you must check the queue priorities are configured as per your business needs for all MCC queues. 



APPLIES TO

7.0 

Keywords: upgrade queue priority priorities



Rate this Article:
     

Add Your Comments


Name: *
Email Address:
Web Address:
Verification Code:
*
 

Details
Last Modified:Tuesday, November 11, 2014
Last Modified By: AndrewM
Type: INFO
Article not rated yet.
Article has been viewed 5,468 times.
Options