HotFix KB259838 - Remote IVR is reporting the error "There were...

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HotFix KB259838 - Remote IVR is reporting the error "There were not enough free threads in the ThreadPool to complete the operation"


Article ID: 52310 - Last Review: July 22, 2015


PROBLEM

After a period of operation the remote IVR services begin reporting an error:  There were not enough free threads in the ThreadPool to complete the operation.

Ports would then become unresponsive until services are restarted.



RESOLUTION

This HotFix must be installed on top of MiCC Version 7.1.2.1.

1. Download the attached KB259838.EXE file to the Enterprise Server.
2. Double-click the KB259838.EXE file and follow the on-screen prompts.
3. The Remote IVR should update automatically once there is a pause in activity. 

NOTE:  Installing this hotfix will restart the prairiefyre services.  In order to avoid service interruption we recommend applying the update after hours or during a scheduled maintenance window.

APPLIES TO

7.1.2.1 

Keywords: 259838 KB259838 remote ivr not enough free threads threadpool error ports unresponsive



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Attachments


KB259838.exe KB259838.exe (89.58 MB, 693 views)

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Details
Last Modified:Monday, August 10, 2015
Last Modified By: AndrewM
Type: HOTFIX
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Article has been viewed 4,909 times.
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