HotFix KB264491 - Ports displaying RNA (Ring No Answer),...

Expand / Collapse
 

HotFix KB264491 - Ports displaying RNA (Ring No Answer), RoutingInboundService using excessive RAM


Article ID:  - Last Review: July 22, 2015

PROBLEM

In an environment with heavy port usage and large number of rules, memory usage for the RoutingInboundService would grow to an excessive level, causing an Out Of Memory exception.

RESOLUTION

This hotfix must be installed onto MiCC Version 7.1.1.0.

1. Download the attached KB264491.EXE to the Enterprise Server.
2. Double click the KB264491.EXE file and follow the on-screen prompts.
3. The remote IVR servers will update automatically when the services have a pause in activity.

NOTE:  Installing this hotfix will restart the prairieFyre services.  In order to void service interruption we recommend applying the update outside of business hours or during a scheduled maintenance window.



APPLIES TO

7.1.1.0 

Keywords: KB264491 264491 memory RAM routinginboundservice



Rate this Article:
     

Attachments


KB264491.exe KB264491.exe (128.00 MB, 579 views)

Add Your Comments


Name: *
Email Address:
Web Address:
Verification Code:
*
 

Details
Last Modified:Wednesday, July 22, 2015
Last Modified By: AndrewM
Type: HOTFIX
Article not rated yet.
Article has been viewed 3,548 times.
Options