HotFix KB264491 - Ports displaying RNA (Ring No Answer),...

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HotFix KB264491 - Ports displaying RNA (Ring No Answer), RoutingInboundService using excessive RAM

Article ID:  - Last Review: July 22, 2015


In an environment with heavy port usage and large number of rules, memory usage for the RoutingInboundService would grow to an excessive level, causing an Out Of Memory exception.


This hotfix must be installed onto MiCC Version

1. Download the attached KB264491.EXE to the Enterprise Server.
2. Double click the KB264491.EXE file and follow the on-screen prompts.
3. The remote IVR servers will update automatically when the services have a pause in activity.

NOTE:  Installing this hotfix will restart the prairieFyre services.  In order to void service interruption we recommend applying the update outside of business hours or during a scheduled maintenance window.


Keywords: KB264491 264491 memory RAM routinginboundservice

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KB264491.exe KB264491.exe (128.00 MB, 761 views)

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Last Modified:Wednesday, July 22, 2015
Last Modified By: AndrewM
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