After restoring a backup which contains SMS configuration, the...

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After restoring a backup which contains SMS configuration, the SMS service does not receive the updated configuration


Article ID: 52402 - Last Review: December 22, 2015

PROBLEM

After restoring a backup which contains SMS configuration, the SMS service does not receive the updated configuration information. 




RESOLUTION

To correct this, you can either:
1. Make a cosmetic change to the SMS Media Server in YourSite Explorer and save.
2. Restart the MiContact Center Sms service.



APPLIES TO

MiCC Version 8.0 and newer 

Keywords: SMS configuration backup restore service restart



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Details
Last Modified:Tuesday, December 22, 2015
Last Modified By: AndrewMontpetit
Type: FIX
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