HotFix KB320611 - MiTAI Proxy not starting properly during...

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HotFix KB320611 - MiTAI Proxy not starting properly during performance testing


Article ID: 52417 - Last Review: February 1, 2016

PROBLEM

During performance testing with a configuration that had 1400 queues, the MiTAI Proxy service was unable to start. This resulted in calls not being processed.



RESOLUTION

This HotFix is to be installed onto MiCC Version 7.1.3.1.

1. Download the attached KB320611.EXE to the Enterprise Server.
2. Double-click the KB320611.EXE and follow the on-screen prompts.

NOTE: Installing this hotfix will restart the prairiefyre services.  In order to avoid service interruption we recommend applying the update after hours or during a scheduled maintenance window.


 

APPLIES TO

7.1.3.1 

Keywords: 320611 KB320611 ivr performance mitai proxy



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KB320611.exe KB320611.exe (73.61 MB, 1,020 views)

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Details
Last Modified:Monday, February 01, 2016
Last Modified By: AndrewMontpetit
Type: HOTFIX
Article not rated yet.
Article has been viewed 6,609 times.
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