8.X - When upgrading from the MiXML Service does not...

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8.X - When upgrading from the MiXML Service does not update correctly

Article ID: 52487 - Last Review: September 6, 2016


When upgrading from to 8.X.X.X, the MiXML service may not update correctly.  The old version will show as 


1. Go to the Control Panel > Programs and Features

2. Uninstall the Mitel MiXML Server Edition 3.1.
3. Open a command prompt As Admin.
4. Run the following command:  cinst mitel.mixml -source "[InstallDir]\prereqs" --force
     NOTE: The [InstallDir]\prereqs portion needs to be updated with the path to your MiContact Center folder.  By default this will be C:\Program Files (x86)\prairieFyre Software Inc\CCM\prereqs.


MiCC 8.X and newer 

Keywords: upgrade mixml

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Last Modified:Tuesday, September 06, 2016
Last Modified By: AndrewMontpetit
Type: FIX
Rated 5 stars based on 1 vote
Article has been viewed 4,005 times.