8.X - Upgrading from, Remote IVR server may not update...

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8.X - Upgrading from, Remote IVR server may not update correctly

Article ID: 52488 - Last Review: September 6, 2016


After upgrading from MiCC to 8.X.X.X, your Remote IVR is not functioning correctly. 


1. On the remote IVR server go to the CCMWeb site (http://[MiCC SERVER IP]/ccmweb) 
2. Go to Help > Software Downloads/Installations.
3. Download the Remote Server Pack.
4. Run the Remote Server Pack on the remote IVR and select the Repair option.


MiCC 8.X and newer 

Keywords: upgrade remote ivr

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Last Modified:Tuesday, September 06, 2016
Last Modified By: AndrewMontpetit
Type: FIX
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