HotFix KB376833 - Unable to create media server for the first...

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HotFix KB376833 - Unable to create media server for the first time. YourSite Explorer states "do not have the permissions to write to Lync"

Article ID: 52505 - Last Review: December 5, 2016


In an environment with an alias domain name, YourSite Explorer returns an error when trying to create a media server. 


The YourSite Explorer will return an error like the following:

Error: 2016-Oct-20 17:07:48.476

--- Start Exception Stack ---
prairieFyre.Configuration.BusinessObjects.MediaSync.UCWritebackException: Could not retrieve RBAC settings for the user: tendringdc\cvd. Please ensure that this user has correct permissions for Lync.
at prairieFyre.Configuration.BusinessObjects.MediaSync.WriteBack.MediaServerWriteBack.IsUserRBAC()
at prairieFyre.Configuration.BusinessObjects.OCS.FrontEndMediaServer.SetEnableForRBAC()
--- End Exception Stack ---


This hotfix is to be installed onto IVR

1. Download the attached KB376833.EXE to the MiCC server.
2. Double-click the KB376833.EXE and follow the on-screen prompts.

NOTE: Installing this hotfix will restart the Mitel services.  In order to avoid service interruption we recommend installing the update after hours or during a scheduled maintenance window.



Keywords: 376833 KB376833 ivr lync permissions create media server

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KB376833.exe KB376833.exe (152.65 MB, 728 views)

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Last Modified:Monday, December 05, 2016
Last Modified By: AndrewMontpetit
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