HotFix KB386779 - Data from 7.1 system will no longer summarize...

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HotFix KB386779 - Data from 7.1 system will no longer summarize in 8.1.1.0


Article ID: 52532 - Last Review: April 5, 2018

PROBLEM

Some data from a MiContact Center 7.1 system would no longer summarize after it was upgraded to 8.1.1.0



RESOLUTION

This HotFix is to be installed onto MiContact Center Business version 8.1.1.0

  1. Go to https://www.mitel.com/
  2. Click the Log in button.
  3. Click the Sign in button under Connect.
  4. On the left, select the Software Download Center.
  5. Expand the tree to MiContact Center Business and then down to MiContact Center Business 8.1.1.0 and HotFixes.
  6. Download the MiCC HotFix KB386779.exe HotFix to the MiContact Center server.
  7. Double-click the MiCC HotFix KB386779.exe and follow the on-screen prompts.
  8. Wait for the repackager and auto-updates to complete.

NOTE: Installing this HotFix will restart the Mitel services.  In order to avoid service interruption we recommend applying the update after hours or during a scheduled maintenance window.



APPLIES TO

MiCC 8.1.1.0

Keywords: hotfix KB386779 386779 summarize


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KB386779.exe KB386779.exe (56.21 MB, 840 views)

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Details
Last Modified:Thursday, April 05, 2018
Last Modified By: montpetit.a
Type: HOTFIX
Article not rated yet.
Article has been viewed 3,776 times.
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