HotFix KB499563 - MiAudio update to

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HotFix KB499563 - MiAudio update to

Article ID: 52659 - Last Review: , 2020


Updating MiAudio version to

With older MiAudio version, after a MiVoice Business restart the Remote IVRs may not reconnect automatically. 


This Hotfix is to be installed onto MiContact Center Business version

  1. Go to
  2. Click the Login button.
  3. Click the Sign in button under MiAccess.
  4. On the left, select the Software Download Center.
  5. Expand the tree to MiContact Center Business and then down to MiContact Center Business and HotFixes.
  6. Download the KB499563 HotFix to the MiContact Center server.
  7. Double-click the KB499563 and follow the on-screen prompts.
  8. Wait for the repackager and auto-updates to complete. 
NOTE: Installing this update will restart the MiContact Center services.  To avoid service interruption, please install this patch after hours or during a scheduled maintenance window.



Keywords: Hotfix 499563 KB499563 MiAudio

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Last Modified:Wednesday, June 10, 2020
Last Modified By: montpetit.a
Rated 1 star based on 1 vote
Article has been viewed 2,073 times.