HotFix KB509098 - Users were unable to associate a Queue group to...

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HotFix KB509098 - Users were unable to associate a Queue group to the Device List in Security roles.


Article ID: 52667 - Last Review: October 19, 2020

PROBLEM

Users were unable to associate a Queue group to the Device List in Security roles. 


RESOLUTION

This Hotfix is to be installed onto MiContact Center Business version 9.1.3.0.

  1. Go to https://www.mitel.com/
  2. Click the Login button.
  3. Click the Sign in button under MiAccess.
  4. On the left, select the Software Download Center.
  5. Expand the tree to MiContact Center Business and then down to MiContact Center Business 9.1.3.0 and HotFixes.
  6. Download the KB509098 HotFix to the MiContact Center server.
  7. Double-click the KB509098 and follow the on-screen prompts.
  8. Wait for the repackager and auto-updates to complete.

NOTE: Installing this Hotfix will restart the MiContact Center services.  To avoid service interruption please install the patch after hours or during a scheduled maintenance window.



APPLIES TO

9.1.3.0 

Keywords: hotfix 509098 KB509098 queue list device list



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Details
Last Modified:Monday, October 19, 2020
Last Modified By: montpetit.a
Type: HOTFIX
Rated 1 star based on 1 vote
Article has been viewed 1,424 times.
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