KB154: Null reference exception in GridExtender when loading a profile



Symptoms:


When loading a profile, the CCC stops loading part way and a Null reference exception is logged for the GridExtender

Cause:


Fixed columns for the grid were saved at an index which is not 0 based.  This causes issue when trying to reload them into a 0 based array

Resolution:


Install the attached Hot Fix.

 

How to apply this fix:

This hotfix must be installed on your Enterprise Server.

Download the hotfix to your server from here: KB154

Double click the .exe file and follow the instructions.

 

Applies To

CCM v5.1

Posted Tuesday, August 04, 2009 by darren
http://micc.mitel.com/kb/KnowledgebaseArticle50068.aspx