ALM0027 - Media Server Offline


Article ID: 51369 - Last Review: November 8, 2018

DESCRIPTION

This alarm indicates that the Enterprise server is not logged in to the media server.

SEVERITY

Critical

IMPACT

No connection to the media server, so no ICC controls are available and collection is not currently happening.

TROUBLESHOOTING STEPS

Check the event viewer (Start > Run > type eventvwr), check the logs or verify this knowledgebase article.



APPLIES TO

CCM 

Keywords: ALM0027

Posted Friday, November 25, 2011 by kmiddlemiss
http://micc.mitel.com/kb/KnowledgebaseArticle51369.aspx