ALM0079 - Twenty-four Hour Time Reporting


Article ID: 51526 - Last Review: May 4th, 2012

DESCRIPTION

Twenty-four Hour Time Reporting is set to "No" on the PBX.

Select "Yes" if all time entries in the SMDR reports are to be in 24-hour notation. Enter "No" to obtain time reporting in 12-hour notation.

SEVERITY

Minor 



IMPACT

This option must be set to "Yes" on the PBX for accurate duration reporting. 



TROUBLESHOOTING STEPS

1. Open the 3300 ESM.
2. On the left, click on System Properties => System Feature Settings => SMDR Options.
3. Click Change.
4. Set Twenty-four Hour Time Reporting to Yes.
5. Click Save.

NOTE: This alarm will need to be cleared manually by going to YourSite Explorer and clicking on Alarms.  Select the alarm in question and click the Snooze button.


APPLIES TO

CCM 6.0 SP1 

Keywords: twenty-four Hour Time Reporting 24 24h ALM0079


Posted Friday, May 04, 2012 by amontpetit
http://micc.mitel.com/kb/KnowledgebaseArticle51526.aspx