ALM0085 - SMDR Extended Reporting Level 1


Article ID: 51532 - Last Review: May 7th, 2012

DESCRIPTION

SMDR Extended Reporting Level 1 is set to "No" on the PBX.

Select "Yes" to produce SMDR records in Extended Reporting Level 1 format.
The following options must also be enabled: Extended Digit Length, Extended Time to Answer, Standardized Network OLI, and Standardized Call ID Format. 


SEVERITY

Minor 



IMPACT

This option must be set to "Yes" to enable accurate reporting. 



TROUBLESHOOTING STEPS

1. Open the 3300 ESM.
2. On the left, click on System Properties => System Feature Settings => SMDR Options.
3. Click Change.
4. Set SMDR Extended Reporting Level 1 to Yes.
5. Click Save.

NOTE: This alarm will need to be cleared manually by going to YourSite Explorer and clicking on Alarms.  Select the alarm in question and click the Snooze button.


APPLIES TO

CCM 6.0 SP1 

Keywords: SMDR Extended Reporting Level 1 ALM0085


Posted Monday, May 07, 2012 by amontpetit
http://micc.mitel.com/kb/KnowledgebaseArticle51532.aspx