ALM0104 - Carrier plan is not associated with a media server or a trunk group

Article ID: 51662 - Last Review: September 25th, 2012


The default carrier plan has no media servers associated to it causing Call Accounting reports to display with no costs associated to them. Even if you are not currently using Call Accounting, we recommend correcting this in the event that you decide later to access Call Accounting functionality.

This alarm displays if a carrier plan has the broken warning business rule "Warning: this carrier plan is not associated with a media server or a trunk group". If the customer is not licensed for Call Accounting, this alarm will not fire.




Call Accounting reports will all return no cost data. 


Go to each carrier plan in YourSite Explorer and associate it with either a media server or a trunk group. 


6.0 SP1 FP1 

Keywords: ALM0104 Carrier plan not associated with media server trunk group

Posted Tuesday, September 25, 2012 by amontpetit