ALM0107 - OAI Data link is down


Article ID: 51665 - Last Review: November 8, 2018

DESCRIPTION

Alarm indicates communication problems between the MiCC server and the Inter-tel PBX. When this occurs, SMDR and ACD data links will also be down.

SEVERITY

Major



IMPACT

No data is being collected from the Media Server 



TROUBLESHOOTING STEPS

Follow normal data collection troubleshooting.  More information can be found in the following knowledgebase article:

http://micc.mitel.com/kb/TroubleshooterGuide50571.aspx



APPLIES TO

CCM 6.0 only

Keywords: ALM0107 OAI Data link down data collection


Posted Tuesday, September 25, 2012 by amontpetit
http://micc.mitel.com/kb/KnowledgebaseArticle51665.aspx