RTR0020 - Router command not formatted correctly


Article ID: 51709 - Last Review: November 13, 2012

DESCRIPTION

A router command entered into the router bot chat window was not formatted correctly. 



SEVERITY

Error 



IMPACT

The command will not execute. 



TROUBLESHOOTING STEPS

Review Emergency Routing Chat IVR command documentation in the prairieFyre Contact Center for Microsoft Lync User Guide, or run the help command in the router bot chat window. 



APPLIES TO

5.10.1.1 

Keywords: RTR0020 router bot chat command formatted


Posted Tuesday, November 13, 2012 by amontpetit
http://micc.mitel.com/kb/KnowledgebaseArticle51709.aspx