Agents intermittently not seeing countdown during worktimer


Article ID: 51760 - Last Review: December 13, 2012

PROBLEM

While in worktimer, agents will sometimes not see the countdown of time remaining. 

RESOLUTION

This issue is currently being investigated and we are aiming to resolve it in 6.0.2.1.  There is no workaround at this time.

Internal reference number (TFS) 95735



APPLIES TO

CCM 6.0.1.1 

Keywords: worktimer work timer countdown


Posted Thursday, December 13, 2012 by amontpetit
http://micc.mitel.com/kb/KnowledgebaseArticle51760.aspx