WFS intermittently crashing when making changes to schedule


Article ID: 51787 - Last Review: December 21, 2012

PROBLEM

We have encountered one site where WorkForce Scheduling would intermittently crash when trying to make changes to a schedule.  The issue has been encountered on client PCs as well as the server.

The WorkForce Scheduling log may show an error like the following:


Error     19/12/2012 7:15:02 PM    TimeEventData should not have any changes after sending changes to the DB. tblRecurrence
[48a3734b-579a-4965-a872-3e0f32ff54f0]

RESOLUTION

We aim to have this issue resolved in our 6.0.2.2 release.

Internal reference number (TFS) 96452 



APPLIES TO

WFS 5.8.0.9, and 6.0.2.0. 

Keywords: WFS crash schedule change changes


Posted Friday, December 21, 2012 by amontpetit
http://micc.mitel.com/kb/KnowledgebaseArticle51787.aspx