HotFix KB95799 - SalesForce click-to-dial functionality not working after upgrade

Article ID: 51793 - Last Review: December 21, 2012


After upgrading to and the new SalesForce v 4.0, click-to-dial functionality not working properly. 


This hotfix is to be applied on top of

1. Download the attached KB95799.EXE file to the enterprise server.
2. Double-click the KB95799.EXE file and follow the on-screen prompts.

NOTE: Applying this hotfix will stop and restart all the prairieFyre services.  In order to avoid service interruption we recommend applying this patch after hours or during a scheduled maintenance window. 


CCM, SalesForce v4.0 

Keywords: KB95799 95799 SalesForce click-to-dial

Posted Friday, December 21, 2012 by amontpetit