- Delay in CCC when right-clicking on an Agent Card (INTERNAL)

Article ID: 51835 - Last Review: February 1, 2013


In through when right-clicking on an Agent Card in CCC, there is sometimes a noticeable delay before the menu appears.

You can correct this by clicking on the Application Menu => Options => and unchecking the Display monitor device control option.

For a more detailed instruction, please see article:  www.prairiefyre.com/kb/KnowledgebaseArticle51219.aspx


We expect to have this issue resolved in

Internal Reference Number (TFS) 100473 

APPLIES TO through 

Keywords: CCC delay contact center client right-click agent card

Posted Monday, January 28, 2013 by amontpetit