6.0 - When rebooting a Windows 2003 CCM server, the Server Monitoring Agent service does not restart correctly


Article ID: 51845 - Last Review: January 30, 2013

PROBLEM

When rebooting a Windows 2003 CCM server, the Server Monitoring Agent service does not restart correctly.  A manual service restart corrects the issue.



SYMPTOMS

The Enterprise server log will fill with MSMQ errors, which may look like the following:

Error 1/2/2013 6:28:06 PM prairieFyre.Services.EnterpriseServer.EnterpriseHelper Category does not exist. at System.Diagnostics.PerformanceCounterLib.CounterExists(String machine, String category, String counter)
at System.Diagnostics.PerformanceCounter.InitializeImpl()
at System.Diagnostics.PerformanceCounter..ctor(String categoryName, String counterName, String instanceName, Boolean readOnly)
at System.Diagnostics.PerformanceCounter..ctor(String categoryName, String counterName)
at prairieFyre.Services.EnterpriseServer.EnterpriseHelper.CheckMSMQ()


This can cause the .NET Enterprise Server service to crash. 



RESOLUTION

This issue is being addressed in 6.0.2.2

Internal Reference Number (TFS) 100841 



APPLIES TO

6.0 

Keywords: SMA server monitoring agent reboot windows 2003


Posted Wednesday, January 30, 2013 by amontpetit
http://micc.mitel.com/kb/KnowledgebaseArticle51845.aspx