HowTo - Manually clear an alarm through YourSite Explorer


Article ID: 52036 - Last Review: May 18, 2016

PROBLEM

You are receiving an Event or Alarm in your RSS feed.  You have corrected the issue, but the alarm will continue for 24 hours unless you clear it now. 

RESOLUTION

1. Open YourSite Explorer.
2. On the left, under the Enterprise section go to Alarms.
3. Select the alarm you want to disable from the list.
4. At the top of YourSite Explorer, click on the Tools tab.
5. Click Clear selected alarms in the ribbon.



APPLIES TO

CCM 6.0.X.X and newer

Keywords: event alarm events alarms clear clearing howto


Posted Thursday, September 19, 2013 by andrew_montpetit
http://micc.mitel.com/kb/KnowledgebaseArticle52036.aspx