HotFix KB160998 - Phone Numbers showing as Integers when number is longer than 12 digits

Article ID: 52075 - Last Review: December 4, 2013


After upgrading to, some reports show phone numbers longer than 12 digits as integers.  (eg: 4.42222E+11) 


This Hotfix will update the report templates to ensure correct formatting in these cells. 

This Hotfix is to be applied onto

1. Download the attached KB160998.EXE file to the Enterprise Server.
2. Double click the KB160998.EXE file and follow the on-screen prompts.

NOTE: Installing this update will stop and restart all the prairieFyre services.  In order to avoid service interruptions, we recommend installing the Hotfix after hours, or during a scheduled maintenance window.


Keywords: phone number integer format cell KB160998 160998

Posted Wednesday, December 04, 2013 by andrew_montpetit