Article ID: 52101 - Last Review: January 31, 2014
PROBLEM
Callback reports weren't correctly adding up the Total Offered values to include New Requeues.
RESOLUTION
This Hotfix is to be installed into version 6.0.2.3.
1. Download the attached KB161337.EXE file to the Enterprise Server.
2. Double-click the KB161337.EXE file and follow the on-screen prompts.
NOTE: Installing this update will stop and restart the prairieFyre services. In order to avoid service interruption we recommend applying the hotfix after hours, or during a scheduled maintenance window.
APPLIES TO
6.0.2.3
Keywords: 161337 KB161337 callback callbacks report reporting total offered requeue requeues