HotFix KB161337 - Callback reporting: Total Offered does not equal New + Requeue


Article ID: 52101 - Last Review: January 31, 2014

PROBLEM

Callback reports weren't correctly adding up the Total Offered values to include New Requeues. 



RESOLUTION

This Hotfix is to be installed into version 6.0.2.3.

1. Download the attached KB161337.EXE file to the Enterprise Server. 

2. Double-click the KB161337.EXE file and follow the on-screen prompts.

NOTE: Installing this update will stop and restart the prairieFyre services.  In order to avoid service interruption we recommend applying the hotfix after hours, or during a scheduled maintenance window.


APPLIES TO

6.0.2.3 

Keywords: 161337 KB161337 callback callbacks report reporting total offered requeue requeues


Posted Friday, January 31, 2014 by andrew_montpetit
http://micc.mitel.com/kb/KnowledgebaseArticle52101.aspx