HotFix KB172578 - MiXML Writeback does not correctly save agent group overflow value of zero

Article ID: 52118 - Last Review: March 31, 2014


When your agent group overflow value is set to zero seconds, and you perform a writeback to the PBX, the value written during writeback is set to Null, and therefore never receive the overflow.


This issue is resolved in release available on


Keywords: 172578 KB172578 writeback overflow zero 0

Posted Friday, February 28, 2014 by andrew_montpetit