HotFix KB176785 - Softphone Hot desking agent does not remain active through a combined PBX and SRC failure.


Article ID: 52130 - Last Review: April 22, 2014

PROBLEM

Hot desking agents using softphone were dropping their connections during a combined PBX and SRC failure, instead remaining resilient. 



RESOLUTION

This hotfix is to be applied on top of version 6.0.3.0.

1. Download the attached KB176785.EXE to the Enterprise Server. 
2. Double-click the attached KB176785.EXE and follow the on-screen prompts.

NOTE: Installing this hotfix will restart the prairieFyre services.  In order to avoid service interruption, we recommend installing this patch after hours, or during a scheduled maintenance window.

APPLIES TO

6.0.3.0 

Keywords: 176785 KB176785 softphone resilient resiliency hotdesk hotdesking hot desk desking PBX SRC


Posted Tuesday, April 22, 2014 by andrew_montpetit
http://micc.mitel.com/kb/KnowledgebaseArticle52130.aspx