7.1 - Report Inclusion Grid - By Edition

Article ID: 52175 - Last Review: July 14, 2014


In Version 7.1 we have introduced the new Workgroup Edition of the MiContact Center software.  The attached ReportInclusionByEdition.xls file shows which reports are available in each edition.  See the Report Inclusion Grid sheet for details.

  • Business Reporter (formerly Call Accounting)
  • Workgroup Edition
  • Business Edition
  • Enterprise Edition 

NOTE: With the inclusion of Ring Groups to our reporting capabilities, some Queue reports will now display Ring Group data as well.  See the Queue Report Data Types sheet for details as to whether a report shows Path data, Ring Group data, or both.



Keywords: report grid matrix by version edition workgroup enterprise business reporter

Posted Monday, July 14, 2014 by AndrewM