HotFix KB233742 - 7.1: Unable to add a multimedia queue when licensed for Business Edition

Article ID: 52193 - Last Review: September 19, 2014


In a Business Edition licensed environment with the Multimedia licensed option, you can create a Chat or Email media server, but not a queue. 


This hotfix is to be installed onto Version

1. Download the attached KB233742.EXE file to the Enterprise Server.
2. Double click the KB233742.EXE file and follow the on-screen prompts.

NOTE: Installing this hotfix will restart the prairieFyre services.  In order to avoid service interruption we recommend applying the update after hours or during a scheduled maintenance window. 


7.1 Business Edition 

Keywords: 233742 KB233742 chat email queue multimedia MCC business edition

Posted Friday, September 19, 2014 by AndrewM