Excessive IIS logging after rebooting the server.


Article ID: 52253 - Last Review: March 26, 2015

PROBLEM

In rare cases after rebooting the MiContact Center server the IIS logs grow very quickly. 



SYMPTOMS

The IIS logs are full of SignalR events repeating.

2015-03-12 10:33:20 10.9.1.20 POST /ccmwa/signalr/poll transport=longPolling&connectionToken=ktK0S6j-Tfgori3CZPp5PkrEG_vJB_oJbWUMVymUEkIvv3wgE3eU9NOr2mywnOrcia3cmKfqWzcn3plxIjcacErBAl8RkXE6OAcrNNC5MkDHukDRihEFrZ0Bfk6UEPkG0&messageId=F,0|M,0|N,0|O,0&connectionData=[{"Name":"chat"}] 80 - 10.9.1.20 SignalR.Client/1.1.0.0 (Microsoft Windows NT 6.1.7601 Service Pack 1) 200 0 0 15 


 

WORKAROUND

You can stop this SingalR cycle by restarting the Application Pool associated with CCMWa. 

1. Open the IIS Manager.
2. Go to the Application Pools page.
3. Select the CCMWa application pool.
4. Under Actions, click on Stop.
5. Under Actions, click on Start.



APPLIES TO

MiCC Version 7.X 

Keywords: iis log logs signalr grow


Posted Thursday, March 26, 2015 by AndrewM
http://micc.mitel.com/kb/KnowledgebaseArticle52253.aspx