Email distribution of scheduled reports failing when using Exchange Online/Office 365


Article ID: 52290 - Last Review: June 2, 2015

PROBLEM

Email distribution of scheduled reports is failing when using Exchange Online/Office 365.


SYMPTOMS

Scheduled reports are being generated, but are not being emailed. The error in the Reporting - Distribution log is "5.7.1 Client does not have permission to send as this sender".

 

RESOLUTION

Ensure that one of the options in MS Technet article dn554323 (http://technet.microsoft.com/en-us/library/dn554323.aspx) has been used to configure the email account used in the SMTP configuration.


APPLIES TO

CCM

  

Keywords: Client does not have permission to send as this sender, distribution, Exchange, Office 365, report, distribution

Posted Tuesday, June 02, 2015 by dfountaine
http://micc.mitel.com/kb/KnowledgebaseArticle52290.aspx