MCC - Unable to load Emails after moving the SearchStorage folder manually

Article ID: 52389 - Last Review: December 10, 2015


After changing your SearchStorage folder location you are unable to properly load emails from before the change.


In MiCC Version 8.0 the messages may remain indexed, but you will receive a 404 - File or directory not found error if you try to open the message in Ignite. 


When manually changing the location of the SearchStorage folder, you must also manually copy the old .MSG files over in order for them to be accessible. 


MCC Version 7.X and newer 

Keywords: manually move searchstorage location folder email error

Posted Thursday, December 10, 2015 by AndrewM