ALM0145 - SMS connection not polling


Article ID: 52467 - Last Review: July 15, 2016

DESCRIPTION

A specific connection (phone number) is unable to pull new SMS messages from the SMS provider.  



SEVERITY

Major 



IMPACT

This SMS connection will not pull down new messages until the issue is resolved.  



TROUBLESHOOTING STEPS

  • Verify that your credentials for this provider are correct
  • Check logging for indicators of other connection related issues between the MiCC server and provider. 


APPLIES TO

MiCC 8.0 and newer 

Keywords: ALM0145 SMS connection not polling


Posted Friday, July 15, 2016 by AndrewMontpetit
http://micc.mitel.com/kb/KnowledgebaseArticle52467.aspx