Interactive Visual Queue - IVQ does not recover existing calls after an Enterprise Server service restart when FastRecovery option is enabled

Article ID: 52475 - Last Review: July 28, 2016


When the FastRecovery option is enabled for the Enterprise Server service, the IVQ monitor will not recover existing calls.  it will continue to display new calls coming in as normal. 


MiCC 8.0 and newer 

Keywords: interactive visual queue ivq fastrecovery restart

Posted Thursday, July 28, 2016 by AndrewMontpetit