Interactive Visual Queue - IVQ does not recover existing calls after an Enterprise Server service restart when FastRecovery option is enabled


Article ID: 52475 - Last Review: July 28, 2016

INFORMATION

When the FastRecovery option is enabled for the Enterprise Server service, the IVQ monitor will not recover existing calls.  it will continue to display new calls coming in as normal. 





APPLIES TO

MiCC 8.0 and newer 

Keywords: interactive visual queue ivq fastrecovery restart


Posted Thursday, July 28, 2016 by AndrewMontpetit
http://micc.mitel.com/kb/KnowledgebaseArticle52475.aspx