8.0.X.X - WFS More Details link broken in YourSite Explorer


Article ID: 52489 - Last Review: September 6, 2016

PROBLEM

When you go to YourSite Explorer > Getting Started the Workforce Scheduling More Details link is broken. 



WORKAROUND

The files do exist on the server, however the landing page was renamed.  The correct URL format is below.

http://SERVERIP/CCMWeb/webforms/help/online_en/6100_ccs_Left.htm#CSHID=3|StartTopic=Content/Admin-Install/Configuring_Workforce_Scheduling.htm|SkinName=Global Skin 


 

RESOLUTION

This issue is resolved in MiContact Center Version 8.1.0.0.


APPLIES TO

MiCCC 8.0.X.X

Keywords: WFS workforce scheduling more details


Posted Tuesday, September 06, 2016 by AndrewMontpetit
http://micc.mitel.com/kb/KnowledgebaseArticle52489.aspx