HotFix KB494227 - Intermittent network congestion errors when saving changes in WorkForce Scheduling client

Article ID: 52650 - Last Review: February 6, 2020


Intermittently WorkForce Scheduling clients were getting network congestion errors when saving. 


This Hotfix is to be installed onto MiContact Center Business version

  1. Go to
  2. Click the Login button.
  3. Click the Sign in button under MiAccess.
  4. On the left, select the Software Download Center.
  5. Expand the tree to MiContact Center Business and then down to MiContact Center Business and HotFixes.
  6. Download the KB494227 HotFix to the MiContact Center server.
  7. Double-click the KB494227 and follow the on-screen prompts.
  8. Wait for the repackager and auto-updates to complete.

NOTE: Installing this Hotfix will restart the MiContact Center services.  To avoid service interruption install this update after hours or during a scheduled maintenance window.



MiCC 9.1 

Keywords: Hotfix WFS network congestion 494227 KB494227

Posted Thursday, February 06, 2020 by montpetit.a