Golden Rules for configuring MiVoice Business (3300)

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Golden Rules for configuring MiVoice Business (3300)


Article ID: 50560 - Last Review: September 10, 2019

INFORMATION 

prairieFyre support will frequently reference our Golden Rules for PBX configuration.  These are the required settings to ensure that your PBX communicates correctly with the prairieFyre software.  Over time these rules have become more complex, and as such the document is growing.  Attached to this article are two versions of our Golden Rules document.

GoldenRules-by_Version-7.xls is a document specifying our recommended PBX configuration settings.  These are organized by sections of the prairieFyre software (CCM, VWM, IQ) and by relevance.  The settings are color coded to tell you which settings are necessary, which may simply affect reporting, and which do not affect prairieFyre.  Along the bottom you will find tabs showing the Golden Rules for the following 3300 versions:
  • R9:  Revision 9 and earlier software
  • pre-MCD 4.2: This covers MCD 4.0 and 4.1
  • MCD 4.2
  • MCD 5.0
  • MCD 6.0
  • MCD 7.0+

NOTE: in current MiVB versions, COS 100 is used for ACD Paths.



 

APPLIES TO

Mitel 3300 

Keywords: Golden Rules GoldenRules PBX 3300 config configuration



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Attachments


GoldenRules-by_Version-7.xls GoldenRules-by_Version-7.xls (423.50 KB, 2,549 views)

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Details
Last Modified:Tuesday, September 10, 2019
Last Modified By: montpetit.a
Type: HOWTO
Rated 2 stars based on 8 votes.
Article has been viewed 33,156 times.
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